General Terms and Conditions

General Terms and Conditions

 

1. After receiving orders via the website , the seller is required to conduct a telephone confirmation.
2. After confirmation of the order by the customer, the order is final.
3. Seller shall deliver the ordered products in time.
4. In the event of any change in the seller must notify the buyer during the phone order confirmation.
5. Any change except changes related to delivery are not based on confirmed orders .
6. In the event of any inconsistency shipping rates listed on this site with prices courier service, the changes will be notified by phone when placing your order.

Complaints

Company Mods 69 doo operates in accordance with the laws of the Republic of Serbia and respects the rights of its customers. If you are in any doubt, please contact us immediately by phone or email. All our contacts are on the "Contact". Do not worry, in such cases we will solve the problem in your favor.

In case of return of goods and refunds to the buyer who had previously paid, partially or in full, by credit card, regardless of the reason for the return, MODS 69 D.O.O. is obligated to refund only by VISA, EC / MC and Maestro payment method, which means that the bank will return the money to the account of the customer on the request of the seller.

REASONS FOR COMPLAINTS

In the case of:

  1. if we send you the wrong item, and
  2. delivery of goods which have material defects.

Customer is obliged to first send an e-mail within 3 days of purchase or call Company Mods 69 d.o.o. at +381 11 360 12 90
Company Mods 69 doo is obliged to decide on a customer complaint within 7 days from receipt of the appeal, and that the outcome of the appeal immediately notify Customer, in writing or orally.

REPLACEMENT AND REFUND ARTICLES

When you return all items must be in original condition - unworn and unused, otherwise we will not be able to do refunds. At the same pack your return item in original packaging and send it to the address displayed on the site.
In that case, write your address correctly, otherwise we will not be able to provide you a refund.
Goods should be returned 

  • Mods 69 doo 
  • Bunker shop
  • Dragoslava Jovanovica br.13
  • 11000 Beograd
  • SERBIA

IMPORTANT: Items with a printing service

Items which are done press service (for example extra print names and numbers on jersey) are not subject to the right to complain unless the product itself is damaged.

Privacy of data 

that is so easy Mods69 respects the rights of its customers. This means that shortly we will forward your information to third companies / persons

Conversion declaration

All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Privacy Statement

“Otadžbina – Shop” is responsible for data privacy of all visitors and customers. We only collect basic customer/visitor data necessary for doing business and providing information for the users in accordance with the good business practice, and with the aim of providing quality service. The data is available only to our Internet Shop staff.
Our customers are given choice whether or not they want to be on our mailing list used for marketing campaigns. All customer/visitor data are confidential and available exclusively to our Internet Shop staff. All the employees of “Otadžbina – Shop” (and their associates) are responsible for respecting privacy policy.

Intellectual Property

The content of this website, including web pages, texts and designer elements (icons, buttons, etc), logos, photos, audio tracks and software, is the property of “Otadžbina – Shop” Internet store or the property of its suppliers, and therefore cannot be used without the consent of “Otadžbina – Shop” doo. Please, let us know in case you find any content of our website that you consider abusive or your own property.
All the information available on our website may only be used for informational purposes and must not be abused for commercial purposes or the third party.

Your Account

“Otadžbina – Shop” will use your registration data only for the purposes of doing business with you, that is buying and selling, and we assure you that your data will not be used for other purposes. Under aged persons can use our services only if supervised by a parent/guardian. We are not responsible for your account activity on the website www.otadzbina.rs and the confidentiality of your access password.